Privacy Policy

We collect information you provide directly to us when creating an account, editing your profile, managing your inventory, processing POS transactions, or contacting us. This includes:

• Personal Information: Name, email address, phone number, and physical/business address.
• Business & Transaction Data: Information about your business, inventory item descriptions, sales orders, retail transactions, supplier listings, and pricing details.
• Technical Info & Usage Data: IP address, device model, operating system, browser type, and actions performed within our platform.

We utilize your information to provide, maintain, and scale the Zikoro Inventory and POS system. Specifically, we use it to:

• Process, track, and sync inventory levels across multiple business locations.
• Process retail checkout transactions and generate digital/printable packing slips and invoices.
• Send system updates, security alerts, and technical support notices.
• Monitor and analyze usage trends to improve user experience and platform responsiveness.

The security of your business and personal data is extremely important to us. Zikoro implements industry-standard technical and organizational security measures, including:

• SSL/TLS encryption for all data transit between your devices and our database servers.
• Secure hashing of credentials and restricted database access tokens.
• Periodic security audits, threat monitoring, and server-side firewall updates to protect against unauthorized access.

We do not sell, rent, or trade your personal or business inventory data to third parties. We may share information only in the following scenarios:

• Service Providers: With vetted cloud hosting infrastructure, payment processors (e.g., Paystack), and analytics platforms necessary to run the service.
• Legal Requirements: If required by law, regulation, or legal subpoena to comply with state, national, or international regulations.

You hold control over your business and personal data on Zikoro:

• Access & Correction: You can view, edit, or update your inventory listings and profile settings directly in the dashboard.
• Data Export: You can download product lists and purchase records as spreadsheets (XLSX).
• Account Deletion: You can request complete deletion of your account and related database entries by contacting our support team.